Is there a hosted version, or do we have to run it ourselves?
Both. Start on free hosted Intelligence with 1,000 interactions per organization each month, or download Developer Edition for local, non-production use with a renewable 30-day license. Pay as you go and Annual support hosted and self-hosted deployments.
Can we run Intelligence offline?
Yes, with Annual. Self-hosted pay as you go requires an internet connection to report usage for billing.
Are the base fee and included interactions per app?
The $49 monthly fee applies once per organization and includes 10,000 interactions shared across your apps, deployments and regions. Developers and users are unlimited.
What counts as an interaction?
One request your agent completes successfully, including all the work it does to fulfill it. A request can come from a person, application or scheduled job. Each conversational exchange is a request. A streamed answer counts once, not once per token. Tool, model and sub-agent calls within a request do not count separately.
Editing and resending is a new request. A failed request retried until it succeeds counts once; a request that never succeeds is not charged.
How do batch jobs get counted?
Each request counts once, however much work it contains. Submit 500 documents as 500 requests and that is 500 interactions. Submit one request that processes 500 documents together and that is one. For high-volume automated pipelines, talk to us about pricing by agreement.
Do development and staging environments count?
No. Development, staging, test and demo usage is free. Paid usage covers your production deployments.
How is pay as you go billed?
Monthly, to your credit card: $49 per organization with 10,000 interactions included, then graduated rates for additional interactions. Hosted and self-hosted have the same price. Your free hosted plan stays free until you choose to upgrade.
What happens when we go over the included usage?
On pay as you go, your agents keep running and additional interactions are billed at the published rates. Free hosted has a monthly allowance of 1,000 interactions; choose a paid plan when you need more.
How can we manage spending?
Track your usage and estimated costs, and set spending alerts to stay informed as usage grows. Alerts keep you informed without interrupting your agents. Use the pricing calculator above to estimate your monthly bill, or talk to our team for help sizing your deployment.
Do we have to move to Annual as we grow?
No. Pay as you go stays available at every usage level. Annual commitments can lower your rates. Talk to sales for a sizing estimate.
Can we buy through AWS Marketplace?
Yes. Annual is available today as an AWS Marketplace private offer, so it is billed to your existing AWS account under your existing AWS agreement, and it draws down committed AWS spend if you have it. Contact our sales team to arrange your purchase. The listing covers deployment to Amazon EKS. Talk to Sales.
Can we buy Soar as well?
Yes. Soar is a separate product with its own license, usually bought by IT to give employees an AI assistant. It is measured on its own, so Soar users never count toward your Intelligence usage or bill. Learn more about Soar.
